Privacy Policy

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in this privacy policy.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find contact details in the section "Information on the controller" in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us, for example by entering data into a contact form. Other data is collected automatically, or after your consent, by our IT systems when you visit the website. This primarily includes technical data (for example browser, operating system or time of page access).

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request correction or deletion of this data and, in certain circumstances, restriction of processing. If you have consented to data processing, you may revoke this consent at any time for the future. You also have the right to lodge a complaint with the competent supervisory authority.

Raidboxes

We host our website content with the following provider:

RAIDBOXES GmbH, Hafenstr. 32, 48151 Muenster, Germany ("RAIDBOXES"). When you visit our website, RAIDBOXES records various log files including your IP address.

Details can be found in RAIDBOXES' privacy policy: https://raidboxes.io/legal/privacy/.

Use of RAIDBOXES is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website possible. If consent is requested, processing is based exclusively on Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG and can be revoked at any time.

Data processing agreement

We have concluded a data processing agreement with RAIDBOXES to ensure that personal data of our website visitors is processed only according to our instructions and in compliance with GDPR.

Information on the controller

The controller for data processing on this website is:

Silbury Deutschland GmbH
Fichtenstr. 20
90763 Fuerth
Germany

Phone: +49 (0) 911 21543-0
Email: office@silbury.com

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storage (for example retention periods under tax or commercial law).

Your rights

Within the framework of applicable law, you have the right to information, rectification, deletion, restriction of processing, data portability and withdrawal of consent with effect for the future. You also have the right to lodge a complaint with a supervisory authority.

Cookies

Our website uses cookies. Cookies are small data packets that do not cause damage to your device. They can be stored temporarily for the duration of a session or permanently. Cookies may come from us (first-party cookies) or from third parties (third-party cookies). Some cookies are technically necessary for website functionality. Others can be used to analyze user behavior or for advertising.

Necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. If consent is requested, processing is based on Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. You can revoke your consent at any time.

Server log files

The provider of these pages automatically collects and stores information in server log files that your browser automatically transmits to us. This includes browser type and version, operating system, referrer URL, hostname of the accessing computer, time of the server request and IP address.

This data is not merged with other data sources. Collection is based on Art. 6 para. 1 lit. f GDPR.

Contact form

If you send us inquiries via contact form, your details from the form, including the contact data you provide, are stored for processing your inquiry and for follow-up questions. We do not pass on this data without your consent.

Processing is based on Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effective handling of inquiries (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if requested.

Inquiry by email, phone or fax

If you contact us by email, phone or fax, your request including all resulting personal data (for example name and inquiry details) is stored and processed for the purpose of handling your request. We do not pass on this data without your consent.

The legal basis corresponds to the same bases stated for contact form inquiries.

Use of external form solutions

For certain offers, inquiries, downloads, event registrations, briefing sign-ups or other contact options, we use external online form solutions on our website or via links we provide. These forms may be used, for example, for general contact, registration for events or digital formats, provision of specialist content, scheduling of appointments, or transmission of information.

Depending on the form and the purpose of the request, the following personal data may in particular be processed:

• First and last name
• Email address
• Phone number
• Company
• Role / position
• Details about your inquiry or interest
• Voluntary information you provide in the form
• Time of form submission
• Technical metadata such as IP address, browser information, device information and usage data

The specific data collected is determined by the respective form.

Purpose of processing

We process the data you enter via such a form for the following purposes:

• Processing your inquiry
• Providing requested content, information or downloads
• Registration for events, webinars, briefings or comparable formats
• Contacting you in connection with your inquiry
• Scheduling and conducting meetings or appointments
• Maintaining business contacts
• Follow-up and documentation of inquiries
• Improving our offers and communications

Your data will only be used for advertising purposes, in particular for regular newsletters or automated marketing mailings, if there is a corresponding legal basis, in particular if you have given us a separate consent for this purpose.

Legal basis for processing

Processing of your data is based on Art. 6 para. 1 lit. b GDPR where processing is necessary for the performance of pre-contractual measures or the fulfilment of a contract, for example when you request information about our services or address a specific business inquiry to us.

In all other cases, processing is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the efficient handling of inquiries, the provision of our offers, the organization of events and digital formats, and the maintenance and initiation of business contacts.

Where we request consent for specific processing operations, processing is based on Art. 6 para. 1 lit. a GDPR. Any consent given may be revoked at any time with effect for the future.

Use of external service providers

We may use external service providers for the technical provision and processing of forms. These providers generally process personal data on our behalf. Where required, we conclude data processing agreements with these providers in accordance with Art. 28 GDPR.

The service providers used may include, in particular, providers of online forms, appointment booking systems, CRM systems, marketing or automation solutions.

When you complete and submit an external form, the data you enter as well as technical information may be transmitted to the respective service provider. The service provider may also use cookies or comparable technologies, to the extent these are required for the technical provision, security or functionality of the form, or where you have given corresponding consent.

Where personal data is transferred to countries outside the European Union or the European Economic Area, this only takes place where the conditions of Art. 44 et seq. GDPR are met, in particular on the basis of an adequacy decision by the EU Commission, appropriate safeguards such as EU Standard Contractual Clauses, or explicit consent.

Storage period

Data transmitted to us via external online forms is retained until you request deletion, revoke a given consent, or the purpose for data storage no longer applies. This is particularly the case when your inquiry has been fully processed and no statutory retention obligations or legitimate interests in further storage exist.

Mandatory statutory provisions, in particular retention periods under commercial or tax law, remain unaffected.

Withdrawal and objection

You may revoke any consent given at any time with effect for the future. Where processing of your personal data is based on Art. 6 para. 1 lit. f GDPR, you may object to processing at any time on grounds relating to your particular situation.

An informal notification to us is sufficient for this purpose.

Use of Typeform

For individual online forms we use the service Typeform provided by

TYPEFORM S.L.
Carrer de Bac de Roda 163
08018 Barcelona
Spain

Typeform processes data entered in the form on our behalf. Where required, we have concluded a data processing agreement in accordance with Art. 28 GDPR.

Further information on data processing by Typeform can be found at: https://www.typeform.com/privacy/